Refund policy

Return & Refund Policy

At Enchanted Charcuterie, we take pride in crafting high-quality charcuterie boxes, boards, and event catering experiences. Due to the nature of our products, **all sales are final**, and we do not offer returns or refunds.  

Order Policy
- Once an order is placed, it cannot be canceled, modified, or refunded. 
- If there are any issues with your order, please contact us immediately upon receipt at 352-638-1649, and we will do our best to address your concerns.  

Event & Catering Policy 

-Deposit is due at time of reservation of date. 
- Full payment for graze table and catering services is required 14 days prior to the event date.
- Failure to complete payment on time may result in order cancellation without a refund to the deposit. 
- We are not responsible for event cancellations, venue restrictions, or unforeseen circumstances that may affect your event.  

By placing an order with Enchanted Charcuterie, you acknowledge and agree to this policy. We appreciate your understanding and support of our small business!